Acceptable Use Policy

This AUP is intended to help protect our Customers and the Internet community from the inappropriate use of the Internet. Customer’s use of Fire2Wire service constitutes acceptance of this AUP. Fire2Wire reserves the right to revise and update this AUP from time to time. The Customer is responsible for keeping itself informed of the current AUP in effect, including any revisions or updates, and for abiding by the terms of this AUP. For the most current version please go to .

  1. Fire2Wire services may only be used for lawful purposes and Customer shall bear the burden of establishing that such use complies with all applicable laws. The Customer is responsible for all use of the account, with or without the knowledge or consent of the Customer.
  2. Fire2Wire reserves the right, at its sole discretion, with or without notice, to remove or refuse to post material that violates this AUP or to suspend or terminate service provided to any Customer if the Customer or any end-user using Customer's services or facilities, directly or indirectly:
    • Violates the rules, regulations and policies applicable to any network, server, computer database, web site or newsgroup that Customer or end-user accesses;
    • Sends, or facilitates the sending of, unsolicited bulk mail messages ("email Spam") to any person or system in a way that could be expected to adversely impact Fire2Wire network or facilities; or sends mail-bombs (masses of e-mail or other data) to any person or system, propagates or replies to mail-bombs, or uses a Fire2Wire website address or hosted web account to collect responses from unsolicited commercial e-mail. charges (& collects) $ 195.00 per hour to undo malicious attempts to damage or overload the system;
    • Uses services in a manner which is intended to abuse or to violate the property rights of others, including, without limitation, activities which result in the distribution of viruses, worms, time bombs, Trojan horses, cancelbots, or other destructive activities;
    • Uses the services in a manner that infringes on the intellectual property rights of any third party or any rights of publicity or privacy;
      NOTE: Fire2Wire does not support or allow "Peer 2 Peer" sharing protocols. e.g. Napser, Gnutella, or Audiogalaxy
    • Violates any law, statute, ordinance, or regulation (including without limitation the laws and regulations governing criminal activity, export control, unfair competition, anti-discrimination or false advertising);
    • Publishes or communicates material that is obscene, defamatory, trade libelous, unlawfully threatening or unlawfully harassing;
    • Uses services to attempt to break security, or in fact, breaks security of any computer network, or to access an account without authorization;
    • Forges, removes or modifies identifying network header information ("spoofing"), or employs any other methods in connection with the transmission of e-mail used to disguise or mislead any user name or the source or quantity of transmissions; except when using deliberately misleading headers in newsgroups to avoid spam e-mail address collectors.
    • Relays e-mail through any third-party systems without authority;
    • Uses services to conduct any other activities which Fire2Wire determines are injurious to its Customers, operations, or reputation;
    • Provides false information on a Fire2Wire service application, contract or on-line application, including, but not limited to, the fraudulent credit card information;
    • Attempts to or resells Fire2Wire service without Fire2Wire's express authorization; or
    • Uses bandwidth or disk space in excess of limits permitted in account descriptions.
  3. Customer must immediately notify Fire2Wire of any unauthorized use of an account, and/or any breach, or attempted breach, of security known to Customer. Customer is responsible for ensuring that its network is configured in a secure manner. Customer may not, through action or inaction, allow others to use its network for illegal or inappropriate activities. Fire2Wire takes no responsibility for the security of the communications transmitted over Fire2Wire facilities.
  4. Fire2Wire does not, and does not hereby assume any responsibility to, review or edit materials which Customers or its end-users publish or post on Fire2Wire's facilities or the Internet, and is not responsible for such content, posting or activity. Fire2Wire is not responsible for the content of any other websites linked to Fire2Wire's or Customer's services.
  5. Fire2Wire cooperates fully with federal and state enforcement officials. Fire2Wire respects Customer privacy rights and will not intentionally disclose Customer's online communications or activities except to comply with court orders, subpoenas, statutes, regulations, or governmental requests; in order to protect Fire2Wire or its Customers from harm; or where necessary for the operation of the system. Fire2Wire may occasionally and randomly monitor online communications only for mechanical or quality control checks.
  6. Fire2Wire may, in its sole discretion, remove or disable Customer materials or terminate services to Customer with or without notice to Customer, if Customer's materials, postings or links allegedly infringe trademark, copyright or other intellectual property rights of third parties. Fire2Wire is not responsible for determining if the allegations of infringement are valid. In addition, Fire2Wire may terminate services to Customer, if Customer violates this provision. Customers who are Internet Service Providers must follow the policies outlined above or stricter ones with regard to their end-users use of Services.
  7. Fire2Wire, in its sole discretion, will determine on a case-by-case basis what action will be taken in response to a violation of this AUP. Fire2Wire reserves the right to investigate suspected or alleged violations of this AUP, including gathering information from Customer, its end-user the complaining party, and examining of material on Fire2Wire's servers. Nothing contained in this policy shall be construed to limit Fire2Wire's actions or remedies in any manner. Fire2Wire reserves the right to take any and all additional actions it may deem appropriate with respect to such activities, including without limitation taking action to recover the costs and expenses of identifying offenders and removing them from the
  8. FireToWire service and levying cancellation charges to cover Fire2Wire's costs in the event of termination for the causes outlined above. Fire2Wire reserves at all times all rights and remedies available to it with respect to such activities at law or in equity.
  9. FireToWire shall not be liable for any damages of any nature suffered by any Customer or any third party resulting in whole or in part from Fire2Wire's exercise of its rights under theses policies. By using Fire2Wire services, Customer agrees to waive and hold harmless Fire2Wire from any claims relating to any action taken by Fire2Wire including conducting an investigation, issuing a warning, refusing to post material, removing material, or suspending or terminating services, or other appropriate action. This waiver applies to all violations described in this AUP.
  10. Violations of this policy shall be reported by phone to the Fire2Wire Network Operations Center at 209-543-1800.
  11. Fire2Wire reserves the right to amend, alter, or modify this AUP at any time in its sole and absolute discretion. Any amendment or modification is effective when posted and any use of the Fire2Wire services after the posting of a modification or amendment will be considered acceptance of those modifications.

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5462 Pirrone Road • Salida, California 95368 209-543-1800